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Frequently Asked Questions

What do I need to bring to my new patient appointment?

Chiropractic patients will only need to complete paperwork ahead of time, or arrive 15 minutes early to complete it in the office. We do not submit to insurance, so you won't need your insurance cards, unless it's Medicare. If you are on Medicare we still collect at time of service, but we will then submit to Medicare and they will reimburse you the portion that is covered.

Wellness Way patients need to bring the completed and signed Signature Pages from Step 2, and your lab records from the past 2 years.

How long will my frist appointment last?

An FAQ review will last about 15 minutes with the doctor, and 15 minutes with the front desk to go over labs with you.

Are my appointment charges billable to insurance?

No. The state of Missouri does not allow coverage. Financial information is availible here

Will there be a potential for lab work, and if so, how are labs billed?

Lab work results are very important and will assist the doctor in determining the plan of care. If prior lab work has not been completed, our doctors may recommend lab testing at your first appointment. This typically involves blook work or test kits.

Several lab companies offer insurance billing and others are cash only. If insurance billing IS available the lab company will bill the lab to insurance, but it is your responsibility to check your insurance coverage. If labs are necessary additional testing and billing options will be discussed at the time the patient receives the lab.

Will I need supplements, and if so, how long will I have to be on those supplements?

Most patients with nutritional health concerns will have supplements recommended. Each supplement is chosen for the patient for a specific reason based upon the symptoms described to the doctor, as well as the result of any lab testing. The doctor will get into further detail about the supplements ordered for you at your second appointment.

The intent is always for the patient to eventually lessen the number and/or dosage of supplements, but the timeline for this is different for each patient and is based upon the improvement of the patient's condition. Often improvements are seen by 3-6 months and again at 9-12 months. However, results may take longer if the patient fails to implement the dietary recommendations, and is dependant on how closely they follow supplement recommendations.

Due to qualtiy control we cannot refund opened or refrigerated supplements.

What happens after my new patient appointment?

After we receive your test results, we will call you to set up your next appointment. At this appointment, the doctor will go over your test results, your plan of care, and give you an estimate for length of care. Once again, this is dependant upon test results and how closely the patient will follow nutritional and supplement recommendations.

A staff member will meet with you to discuss financial aspects and discounted plans.

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