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Privacy Protection

We believe that confidentiality is an essential element of effective and respectful treatment. Please be assured that we always have, and will continue to protect your privacy.

This Notice describes how your Protected Health Information (PHI) may be used or disclosed how you can examine the information. 

Your health record contains personal information about you. This personal information about your treatment and your mental or physical health is referred to as Protected Health Information (PHI). PHI may be written (e.g. treatment record), spoken (doctor consultation), or electronic (billing records). We would like you to know how we use your PHI and how laws protect this information and your rights to gain access to, grant release of, and correct your PHI.

A federal law (HIPPA) requires us to maintain the privacy of your PHI, to inform you of our legal duties and privacy practices and to follow the privacy practices that we describe. We may need to change our Privacy Practices in the future, but will notify you of any changes in our practices by posting our privacy practices in our waiting room, and, if you request, by giving you a copy of the revised privacy practices at your next appointment or through the mail. If we do change our privacy practices, the changes will be effective for all PHI  that we maintain at that time. 

This notice became effective September 23, 2018.

How we may use and disclouse health information about you:

For Treatment. Your PHI may be disclosed to those who are involved in your care at our clinic (including clinicians, staff members, professional trainees, and volunteers) for the purpose of providing, coordinating, or managing your treatment, for example, consultations with Maxwell Family Chiropractic or The Wellness Way colleagues.

For Health Care Operations. We may use or disclouse your PHI in order to support necessary business activities including quality assessment efforts, licensing requirements, insurance, or other audits, and other such business procedures. For example, we may share your PHI with third parties that perform billing or typing services if we have a written contract with the business that requires it to safeguard the privacy of your PHI.

For Payment. With your authorization, we may disclouse PHI so that we can recieve payment for the treatment services provided to you. Examples of payment related activities include determining coverage for insurance benefits and processing claims with your insurance company. If it becomes necessary to use collection processes to obtain payment for services, we will only disclose the minimum PHI to allow for collection.

For Appointments. We may need to remind you of appointments, notify you of changes in your appointments, or leave messages for you about other aspects of your care that may help you to receive needed services. If this contact is made by phone, and you are unavailable, we may need to leave a message on your answering machine or with the person who answers the home or work phone number you have provided. (To decline the disclosure of your PHI to assist you in this way, please let us know of your wishes in the appropriate section at the end of this form.)

Without Authorization. Applicable law and ethical standards permit us to disclose information about you without your authorization only in a very limited number of other situations. The types of uses and disclosures that may be made without your authorization include those that are:

  • Required by state or federal law, such as mandatory reporting of child abuse or neglect, mandatory release of information concerning treatment of convicted sexual offenders, and mandatory government agency audits or investigations (for example, Medicare audits or investigations by professional licensing boards or the Department of Health and Family Services).

  • Required by lawful Court Order
  • Needed to prevent or lessen a serious and imminent threat to the health or safety of a person, the public, or yourself.
  • Required to coordinate treatment for individuals who are being or have been committed to supervision by The Department of Health and Family Services.
  • To a licensed physician who has determined that your life or health is in danger and that your PHI is needed to protect your health, with information limited to that needed to meet the medical emergency.
  • To a family member (spouse, parent, adult child, or sibling) directly involved in providing your care or monitering your treatment, if their involvement is verified as necessary by your physician, or other objective party. The information released would be limited to supplements, treatment plan, diagnosis, and prognosis, and you would be notified of information released, unless you were found to be legally incompetent. Exept in an emergency situation, the release of your PHI would require a written request by the family member.

With Authorization. Use and disclosure of your PHI not specifically permitted by applicable law will be made only with your written authorization, which you may revoke in writing at anytime except to the extent it has already been acted upon. We will obtain a written authorization from you before we release your PHI in any way not described in this notice, and for the release of doctor's notes.

Your Rights Regarding Your Protected Health Information (PHI)

You have the following rights regarding PHI we maintain about you. To exercise any of these rights please submit your request in writing to our Privacy Office:

Amy Smith, Client Rights Specialist, 2401 Bernadette Drive Suite 209 Columbia Missouri 65203

(573) 443-6828; [email protected]

  • Right to Inspect and Copy. You have a right, which may be limited only in exception circumstances (e.g. potential harm to your well-being), to inspect and copy PHI used to plan your care. We may charge a reasonable, uniform, cost-based fee for copies.

  • Right to Correct. If you feel that the PHI we have about you is incorrect or incomplete, you may ask us to amend the information. We may not agree to the amendment, but will note your review in the record.
  • Right to a List of Disclosures. You have the right to request an accounting (list) of certain disclousres that we make of your PHI. We may charge you a reasonable fee if you request more than one accounting in any 12-month period.
  • Right to Request Restrictions. You have the right to request a restriction or limitation on the use or disclosure of your PHI for treatment, payment, or health care operations. We may not be able to grant your request beyond what the law requires.
  • Right to Request Confidential Communication. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.
  • Right to a Paper Copy of this Notice. Copies may be obtained at any time upon the request from our office. 
  • Right to File a Compaint. If you believe we have violated your privacy rights, you have the right to file a complaint in writing with out Privacy Officer, or with the Secretary of Health and Human Services at 200 Independence Avenue, S.W. Washington, D.C. 20201 or by calling (202) 619-0257. We will not retaliate against you for filing a complaint.
  • Right to Restrict Disclosures When You Have Paid for Your Care Out-of-Pocket. You have the right to restrict certain disclosures of PHI to a health plan when you pay out-of-pocket in full for our services.
  • Right to Be Notified if There is a Breach of Your Unsecured PHI. You have the right to be notified if: (a) there is a breach (a use or disclosure of your PHI in violation of the HIPAA Privacy Rule) involving your PHI; (b) that PHI has not been encrypted to government standars, and (c) our risk assessment fails to determine that there is a low probability that your PHI has been comprimised.